Effective Date: 1st Jan 2026
Website: https://octabyte.in
At OctaByte, we believe in transparency and fair business practices. This Refund Policy outlines the terms and conditions under which refunds are processed for our services.
1. Refund Eligibility (Within 7 Days)
- Customers are eligible to request a refund within 7 days from the date of payment.
- Refunds within this period will be applicable only for the remaining (unused) amount.
- Any service already delivered or work already initiated will not be eligible for a refund.
2. No Refund After 7 Days
- No refund will be provided after 7 days from the date of payment, under any circumstances.
- Refund requests raised after the 7-day period will not be accepted.
- In such cases, the remaining balance amount will be adjusted and provided in the form of services as per the agreed scope.
3. Non-Refundable Scenarios
Refunds will not be applicable if:
- The 7-day refund window has expired
- Services have already been delivered or initiated
- Delays occur due to client-side issues (approvals, content, access, or communication delays)
- Dissatisfaction is based on expected results, as digital marketing outcomes depend on market conditions, competition, and platform policies
4. Refund Processing Method
- Approved refunds will be processed using the original payment method.
- Refund processing may take 7–10 business days, depending on the payment provider.
5. Service Fulfilment Assurance
If a refund is not applicable:
- OctaByte will continue to provide services equivalent to the remaining paid amount
- Services will be delivered according to the agreed scope and timeline
6. Contact Us
For refund-related queries or requests, please contact us at:
📧 Email: info@octabyte.in
🌐 Website: https://octabyte.in
Subject Line: Refund Request – OctaByte
✅ Clear Disclaimer (Strong Line)
After 7 days from the date of payment, no refund will be issued. The remaining balance amount will be provided strictly in the form of services.